Airbnb. Как три простых парня создали новую модель бизнеса

…10 000 за сутки: Carrie Goldberg, «Inside Gwyneth Paltrow's Latest Airbnb Villa», Harper's Bazaar, June 23, 2016, www.harpersbazaar.com/culture/travel-dining/news/a16287/gwyneth-paltrow-Airbnb-france/.

…«на Airbnb?»: Greg Tannen, «Airbnb-Tenant Reviews of the Candidates», The New Yorker, July 8, 2016, www.newyorker.com/humor/daily-shouts/Airbnb-tenant-reviews-of-the-candidates.

«Мечты станут явью»: Natalya Lobanova, «18 Fairytale Airbnb Castles That'll Make Your Dreams Come True», BuzzFeed, June 15, 2016, www.buzzfeed.com/natalyalobanova/scottish-Airbnb-castles-you-can-actually-rent?utm_term=.ss2Kvbx6J#.abpLnz0PW.

…«желание принадлежности»: Brian Chesky, «Belong Anywhere», Airbnb, July 16, 2014, http://blog.Airbnb.com/belong-anywhere/.

…«бестолковая идея»: Ryan Lawler, «Airbnb Launches Massive Redesign, with Reimagined Listings and a Brand New Logo,” TechCrunch, July 16, 2014, https://techcrunch.com/2014/07/16/Airbnb-redesign/.

…(«гениталии равных возможностей»): Douglas Atkin, «How to Create a Powerful Community Culture», presentation, October 30, 2014, www.slideshare.net/FeverBee/douglas-atkin-how-to-create-a-powerful-community-culture.

…бродить по свету: Prerna Gupta, «Airbnb Lifestyle: The Rise of the Hipster Nomad», TechCrunch, October 3, 2014, https://techcrunch.com/2014/10/03/Airbnb-lifestyle-the-rise-of-the-hipster-nomad/.

…самых популярных статей недели: Steven Kurutz, «A Grand Tour with 46 Oases», New York Times, February 25, 2015, www.nytimes.com/2015/02/26/garden/retirement-plan-an-Airbnb-travel-adventure.html.

Глава 4

…полы, стены и мебель: Julie Bort, «An Airbnb Guest Held a Huge Party in This New York Penthouse and Trashed It», Business Insider, March 18, 2014, www.businessinsider.com/how-an-Airbnb-guest-trashed-a-penthouse-2014-3.

Airbnb в Мадриде: Ron Lieber, «Airbnb Horror Story Points to Need for Precautions», New York Times, August 14, 2015, www.nytimes.com/2015/08/15/your-money/Airbnb-horror-story-points-to-need-for-precautions.html.

…(сняли обвинения): там же.

…на Cosmopolitan.com: Laura Beck, «If You've Ever Stayed in an Airbnb, You Have to Read This Horrifying Tale», Cosmopolitan.com, August, 15, 2015, www.cosmopolitan.com/lifestyle/a44908/if-youve-ever-stayed-in-an-Airbnb-you-have-to-read-this/.

…писатель Тим Феррисс: «Chris Sacca on Being Different and Making Billions», interview by Tim Ferriss, The Tim Ferriss Show, podcast audio, February 19, 2016, http://fourhourworkweek.com/2015/05/30/chris-sacca/.

…отпуск вместе: Zak Stone, «Living and Dying on Airbnb», Medium, November 8, 2015, https://medium.com/matter/living-and-dying-on-Airbnb-6bff8d600c04#.8vp51qatc.

…угарный газ: там же.

…расследование USA Today: Gary Stoller, «Hotel Guests Face Carbon Monoxide Risk», USA Today, January 8, 2013, www.usatoday.com/story/travel/hotels/2012/11/15/hotels-carbon-monoxide/1707789/.

Предыдущее расследование: Lindell K. Weaver and Kayla Deru, «Carbon Monoxide Poisoning at Motels, Hotels, and Resorts», American Journal of Preventative Medicine, July 2007.

По данным Национальной противопожарной ассоциации: Richard Campbell, «Structure Fires in Hotels and Motels», National Fire Protection Association, September 2015.

…по отношению к белым хозяевам: Benjamin Edelman and Michael Luca, «Digital Discrimination: The Case of Airbnb.com», Harvard Business School Working Paper, no. 14-054, January 2014.

…в сравнении с белыми: Benjamin Edelman, Michael Luca, and Dan Svirsky, «Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment», American Economic Journal: Applied Economics, September 16, 2016, https://ssrn.com/abstract=2701902.

…отказы прекратились: Shankar Vedantam, Maggie Penman, and Max Nesterak, «#AirbnbWhileBlack: How Hidden Bias Shapes the Sharing Economy», Hidden Brain, NPR, podcast audio, April 26, 2016, www.npr.org/2016/04/26/475623339/-Airbnbwhileblack-how-hidden-bias-shapes-the-sharing-economy.

…рекомендации экспертов: Laura W. Murphy, Airbnb's Work to Fight Discrimination and Build Inclusion, report to Airbnb, September 8, 2016, http://blog.Airbnb.com/wp-content/uploads/2016/09/REPORT_Airbnbs-Work-To-Fight-Discrimination-and-Build-Inclusion-pdf.