"Yes, sir, if you'll register, please." The words were spoken before the clerk looked up. As he did, his features stiffened. A hand went out, withdrawing the registration pad he had pushed forward a moment earlier.
"I'm sorry," he said firmly, "the hotel is full."
Unperturbed, the Negro responded smilingly. "I have a reservation. The hotel sent a letter confirming it." His hand went to an inside pocket, producing a wallet with papers protruding, from which he selected one.
"There must have been a mistake. I'm sorry." The clerk barely glanced at the letter placed in front of him. "We have a convention here."
"I know." The other nodded, his smile a shade thinner than before. "It's a convention of dentists. I happen to be one."
The room clerk shook his head. "There's nothing I can do for you."
The Negro put away his papers. "In that case I'd like to talk with someone else."
While they had been speaking still more new arrivals had joined the line in front of the counter. A man in a belted raincoat inquired impatiently,
"What's the hold-up here?" O'Keefe remained still. He had a sense that in the now crowded lobby a time bomb was ticking, ready to explode.
"You can talk to the assistant manager." Leaning forward across the counter, the room clerk called sharply, "Mr. Bailey!"
Across the lobby an elderly man at an alcove desk looked up.
"Mr. Bailey, would you come here, please?"
The assistant manager nodded and, with a suggestion of tiredness, eased himself upright. As he walked deliberately across, his fined, pouched face assumed a professional greetees smile.
An old-timer, Curtis O'Keefe thought; after years of room clerking he had been given a chair and desk in the lobby with authority to handle minor problems posed by guests. The title of assistant manager, as in most hotels, was mainly a sop to the public's vanity, allowing them to believe they were dealing with a higher personage than in reality. The real authority of the hotel was in the executive offices, out of sight.
"Mr. Bailey," the room clerk said, "I've explained to this gentleman that the hotel is full.,"
"And I've explained," the Negro countered "that I have a confirmed reservation."
The assistant manager beamed benevolently, his manifest good - will encompassing the line of waiting guests. "Well," he acknowledged, "we'll just have to see what we can do." He placed a pudgy, nicotine-stained hand on the sleeve of Dr. Nicholas's expensively tailored suit. "Won't you come and sit down over here?" As the other allowed himself to be steered toward the alcove: "Occasionally these things happen, I'm afraid.
When they do, we try to make amends."
Mentally Curtis O'Keefe acknowledged that the elderly man knew his job.
Smoothly and without fuss, a potentially embarrassing scene had been eased from center stage into the wings. Meanwhile the other arrivals were being quickly checked in with the aid of a second room clerk who had joined the first. Only a youthful, broad-shouldered man, owlish behind heavy glasses, had left the line-up and was watching the new development.
Well, O'Keefe thought, perhaps there might be no explosion after all. He waited to see.
The assistant manager gestured his companion to a chair beside the desk and eased into his own. He listened carefully, his expression noncommittal, as the other repeated the information he had given the room clerk.
At the end the older man nodded. "Well, doctor" - the tone was briskly businesslike - "I apologize for the misunderstanding, but I'm sure we can find you other accommodation in the city." With one hand he pulled a telephone toward him and lifted the receiver. The other hand slid out a leaf from the desk, revealing a list of phone numbers.
"Just a moment." For the first time the visitor's soft voice had taken on an edge. "You tell me the hotel is full, but your clerks are checking people in. Do they have some special kind of reservation?"
"I guess you could say that." The professional smile had disappeared.
"Jim Nicholas!" The boisterously cheerful greeting resounded across the lobby. Behind the voice a small elderly man with a sprightly rubicund face surmounted by a coxcomb of unruly white hair took short hurried strides toward the alcove.
The Negro stood. "Dr. Ingram! How good to see you!" He extended his hand which the older man grasped.
"How are you, Jim, my boy? No, don't answer! I can see for myself you're fine. Prosperous too, from the look of you. I assume your practice is going well."
"It is, thank you." Dr. Nicholas smiled. "Of course my university work still takes a good deal of time."