Никаких правил. Уникальная культура Netflix

Shotter J., Noonan L., McLannahan В. Bonuses Don’t Make Bankers Work Harder, Says Deutsche’s John Cryan // CNBC. November 25, 2015. www.cnbc.com/2015/11/25/deutsche-banks-john-cryan-says-bonuses-dont-make-bankers-work-harder-says.html.

Глава 5. Культивируем откровенность…

Aronson E., et al. The Effect of a Pratfall on Increasing Interpersonal Attractiveness // Psychonomic Science 4. 1966. № 6. Р. 227–228.

Brown B. Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead. New York: Penguin Random House Audio Publishing Group, 2017.

Bruk A., Scholl S. G., Bless H. Beautiful Mess Effect: Self-other Differences in Evaluation of Showing Vulnerability // Journal of Personality and Social Psychology. 2018. № 115 (2). https://doi.org/10.1037/pspa0000120.

Jasen G. Keeping Secrets: Finding the Link Between Trust and Well-Being // Columbia News. February 19, 2018. https://news.columbia.edu/news/keeping-secrets-finding-link-between-trust-and-well-being.

Mukund A., Radhika A. N. SRC H ldings: The «Open Book» Management Culture // Curriculum Library for Employee Ownership (CLEO). Rutgers. January 2004. https://cleo.rutgers.edu/articles/src-holdings-the-open-book-management-culture/.

Rosh L., Offermann L. Be Yourself, but Carefully // Harvard Business Review. August 18, 2014. hbr.org/2013/10/be-yourself-but-carefully.

Slepian M. L., et al. The Experience of Secrecy // Journal of Personality and Social Psychology 113. 2017. № 1. Р. 1–33.

Smith E. E. Your Flaws Are Probably More Attractive Than You Think They Are // The Atlantic. January 9, 2019. www.theatlantic.com/health/archive/2019/01/beautiful-mess-vulnerability/579892.

Глава 6. И вновь ослабляем контроль…

Daly H. Black Mirror Season 4: Viewers RAGE over «Creepy Marketing» Stunt «Not Cool» // Express.co.uk. December 31, 2017. www.express.co.uk/showbiz/tv-radio/898625/Black-Mirror-season-4-release-Netflix-Waldo-Turkish-Viewers-RAGE-creepy-marketing-stunt.

Fingas J. Maybe Private «Black Mirror» Messages Weren’t a Good Idea, Netflix // Engadget. July 18, 2019. www.engadget.com/2017-12-29-maybe-private-black-mirror-messages-werent-a-good-idea-netfl.html.

Gladwell M. Outliers: Why Some People Succeed and Some Don’t. New York: Little Brown, 2008.

Not Seen on SNL: Parody of the Netflix/Qwikster Apology Video // The Comic’s Comic. October 3, 2011. http://thecomicscomic.com/2011/10/03/not-seen-on-snl-parody-of-the-netflixqwikster-apology-video.

Глава 7. Максимизируем концентрацию таланта…

Benchmarking Service // SHRM. December 2017. www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2017-Human-Capital-Benchmarking.pdf.

Eichenwald K. Microsoft’s Lost Decade // Vanity Fair. July 24, 2012. www.vanityfair.com/news/business/2012/08/microsoft-lost-mojo-steve-ballmer.

Kantor J., Streitfeld D. Inside Amazon: Wrestling Big Ideas in a Bruising Workplace // The New York Times. August 15, 2015. www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html.

Netflix’s Culture of Fear // The Week. November 3, 2018. www.theweek.com/articles/805123/netflixs-culture-fear.

Ramachandran S., Flint J. At Netflix, Radical Transparency and Blunt Firings Unsettle the Ranks // The Wall Street Journal. October 25, 2018. www.wsj.com/articles/at-netflix-radical-transparency-and-bunt-firings-unsettle-the-ranks-1540497174.

Глава 8. Максимизируем откровенность…

Milne A. A., Shepard E. H. The House at Pooh Corner. New York: E. P. Dutton & Company, 2018.

Глава 9. И максимально сокращаем механизмы контроля!