The word "outcome” in social designing means a change that has occurred due to some activities of a project, but is already beyond its control. It's like when you give a man a fishing rod, but you cannot make him start fishing. But if he puts out a rod and line, it means the project is a success and the designers have achieved the desired outcome.
Outcome Mapping is based on systemic, or perhaps even ecosystemic approach. A team of project executors is a system in itself. People, groups, and organizations with which it interacts directly are situated on its outside borders. In the terms of Outcome Mapping method, they are called "boundary partners”, or a project's immediate partners.
A team of project executors is a system in itself. People, groups, and organizations with which it interacts directly are situated on its outside borders.
Creating a map of behavioral change implies holding one or several meeting in order to devise a system for monitoring and assessment as well as the plan of the project itself. Outcome Mapping process has three stages.
The first stage involves coming up with a vision or a mission of a project, and identifying all groups and organizations with which the project will be in direct contact. A separate description is created for each of such group or organization, including a note on how its behavior must change as a result of the project's implementation. The IDRC method calls such descriptions “outcome challenge”, or, in other words, expected changes.
Then the team compiles a list of “progress markers” for each partner. This list includes specific changes in behavior that can be observed due to the project's impact. All these behavioral changes are spread across the scale that at the same time measures the comparative value and the probably of the expected changes actually happening according to project designers: “we expect to see”, “we would like to see” and “we would love to see”. It is obvious that such scale is very emotionally loaded, which is its distinctive advantage. After all, social projects involve people giving their hearts with a sincere desire to change something for the best, and it is a good thing when a planning method allows people to openly express their feelings.
A separate description of behavioral change is created for each group or organization. The IDRC method calls such descriptions “outcome challenge”.
Then the project creators define strategies for ensuring the desired changes and specific working principles that the project will adhere to. This is an interesting feature of the method: it implies right from the start that as the project proceeds, the authors will need to adjust their actions based on the data provided by monitoring and assessment system.
An example of progress markets for desired changes in behavior of local communities as an outcome of Model Forest program.
OUTCOME CHALLENGE
The program intends to see
PROGRESS MARKERS
1. Participating in regular Model Forest (MF) partnership meetings.
2. Establishing a structure for cooperation in the partnership that ensures that all local interests are represented (mechanics of setting up the structure).
3. Acquiring new skills for involvement in the MF.
4. Contributing the minimum human and financial resources necessary to get the MF operational.
1. Articulating a vision for the MF that is locally relevant.
2. Promoting the MF concept and their experiences with MFs.
3. Expanding the partnership to include all the main forest users.
4. Calling upon external experts when necessary to provide information or meet technical needs.