Позитивные изменения. Том 2, №4 (2022). Positive changes. Volume 2, Issue 4 (2022)

How can we make sure Russia gets more companies like yours that effectively deal with social problems and contribute significantly to the lives of their communities, regions, countries and the world? And that the world gets these, too?

It seems to me that, first of all, it is important to share successful cases. There are quite a few of them. There's a guy in Kaliningrad, he runs a YouTube channel called "In Process,” and he films industrial enterprises, talks to businessmen and interesting people who are creating something new. He came to us in the summer, shot a video, and got half a million views, 3,000 reactions and comments in three months, of which 2,995 were positive. We've never seen anything like that before. I understand that this kind of content landed with the audience. That is, positive content is highly demanded, amidst the tsunami of negative information about all the current events, from coronavirus to the special military operation. People write to me: "Let's open a rehabilitation center together,” "Let's open a workshop,” "I'm sick of everything, I made some money and I want to do something real,” "Let's do this and that,” "I can weld ramps,” and so on. That is, the video really made a hit. I think this is one of the important points. And the second thing we've already talked about is long money at low interest rates. I guess that's it.

Is it possible to learn to be a social entrepreneur? In my personal opinion, this is impossible. Either you are an entrepreneur or you're not, and it shows right away. It often happens that a person, or their relative or friend, gets into a situation that causes them to go into social entrepreneurship, to address the problem of that friend or relative or whatever. In this case, all we need is to support this man without creating huge federal bureaucratic structures that spend a lot of money on one exemplary exhibition, which will then be shown on television.

What is your personal KPI?

I have one KPI for all lately. The first and foremost is that you look at something and ask yourself: "Is this real or not?” Just like in the case of that exemplary exhibition. Is this real or is it done for three officials only? Are there any final users who will be able to buy the items? If there aren't any, then it's not real and there's no need for more exhibitions.

By the way, did the special military operation have any effect on your relations with your foreign partners?

Very much so. Half of the partners have suspended deliveries. Like the Scandinavians, for example. In fact, only China and Taiwan are still working as before; as for my European partners, only those that I had close personal relationships with do. The EU Consul helped us get an export license for German motors. We sat idle for four or five months with the motors seized, and now with this license we're bringing them in like before. That is, we made it through where we had good personal contacts.

Are you looking for any new partners to replace those who left?

The Danes had a unique transformer ladder, we cannot replace them. No other options exist. We are told: "Oh, just make it yourself.” I understand the "make-it-yourself” thing. When you look at the wheelchair, it seems like a simple thing, but it uses 16 different kinds of pipes. You go to a factory in the Urals, and they sell in batches of at least a thousand meters each. You have 3 million tied up in pipes alone each time. Another 5 million in motors, 6 million in joysticks, 3 million in fabric.

Now I need to make a new model of wheelchair, and I understand this would require some 30–40 million investment; and in the meantime, I have to compete with the Chinese wheelchair suppliers.

You are one of the most famous award-winning social entrepreneurs in Russia. What do you consider your greatest achievement? And what is the real measure of success for you?