Safe Harbour

“I'm sorry about your son and your husband,” she said sincerely, and went on. “Your experience with mental illness could be very useful to you here. A lot of the people who come through here are mentally ill. It's just a simple fact of homelessness much of the time. If they're too sick, we try to refer them to the right agencies and clinics. But if they're relatively functional, we let them in. Most of the shelters have criteria that eliminate people who exhibit bizarre behavior, which makes many of the homeless population ineligible for the shelters. It's a pretty crazy rule, but it makes things easier for the shelters. We're a little soft on that here, but as a result, we see some pretty sick people.”

“What happens to them?” Ophélie asked, looking concerned. She liked this woman, and hoped she would get to know her better. She had a peaceful but powerful positive energy that seemed to fill the room. And her passion for what she did was contagious. Ophélie was excited about being there and the prospect of working for them, even as a volunteer.

“Most of our clients go back on the street after a night or two. The family units stay, but most of them move on to permanent shelters. We're not permanent. We're a temporary facility. We're a Band-Aid on the face of homelessness. We let them stay as long as we can, we try to find them referrals to agencies, or long-term shelters, or foster care for kids. We try to meet their needs in every way we can, clothe them, house them, get them medical assistance when they need it, apply for government benefits when that's appropriate. We're kind of like an emergency room. We give them lots of TLC and information, a bed, food, a hand to hold. We like it because we serve more people this way, but there are also a lot of problems we can't solve. It breaks your heart sometimes, but there's only so much we can do. We do what we can, and they move on.”

“It sounds like you're doing a lot as it is,” Ophélie said with eyes full of admiration.

“Not enough. This is a business that breaks your heart. You're emptying an ocean with a teacup, and every time you think you've made a difference, the ocean fills up again faster than you can look. The ones that kill me are the kids. They're in the same boat with everyone else, and more liable to drown, and it's not their fault. They're the victims in all this, but so are a lot of the adults.”

“Can the children stay with their parents?” Ophélie ached thinking about them. She couldn't even imagine Pip homeless on the streets at her age, and many of them were younger, or even born there. It was a tragedy of our age, but as she listened, Ophélie was glad she had come. It had been the right choice for her, and she was grateful to Blake for suggesting it. She was excited about coming to work at Wexler.

“The kids can only stay with their parents, or parent, as the case may be, if they're accepted into a longterm family shelter, or some kind of safe house, like for abused mothers and kids. They can't stay out on the street, the minute the cops see them they take them into protective services and foster them out. It's no life for a kid on the streets. A quarter of our population dies on the street every year, from weather, disease, accident, trauma, violence. A kid wouldn't survive half as long as an adult. They're better off in foster homes,” which seemed sad to Ophélie too. “Do you have any idea what hours you'd like to work? Days? Nights? Probably days, if you're a single mother with a kid in school.” The term “single mother” hit her like a punch in the solar plexus. She had never thought of herself that way, but she was now, much as she hated it.

“I'm available from nine to three every day. I don't know… maybe two or three days a week?” It seemed like a lot, even to her, but she had nothing else to do, and far too much time on her hands. She could only spend so much time in the park with Mousse. This might give some purpose to her days, and do someone else some good. She liked that idea.

“What I like to do with volunteers,” Louise said honestly, flipping one of her braids back over her shoulder, “is give them a good honest look at us first. No frills. The real thing. You can spend a few days with us, and see how you feel. If you think it's what you're looking for and what you want to do. And after that, if we both think it's a match, we train you for a week, two at the most, depending on which area appeals to you, and then we put you to work. Hard, hard work,” she warned, and meant it. “Nobody here messes around. The full-time staff works a twelvehour day most of the time, sometimes more if we have some kind of crisis, and we often do. Even the volunteers work their asses off while they're here.” She grinned. “How does that sound to you?”

“Terrific, actually.” Ophélie smiled back at her, suddenly hopeful. “It sounds like just what I need. I just hope I'm what you need.”