One of our jobs as testers is to keep the big picture in mind. The agile tester thinks about how each story might affect the system as a whole, or other systems that ours has to work with. For example, if the toy warehouse makes a change to its inventory software, and the new code has a bug that overstates the number of items in stock, the website might sell more of the hot new doll than there are available, disappointing thousands of children and their parents at Christmas. When risk is high, listing areas of the system that might be affected for a theme or group of stories might be a worthwhile exercise even during release planning.
We talked about the “ripple effects” in Chapter 8, “Business Facing Tests that Support the Team.”
Contact points between our system and that of partners or vendors always merit consideration. Even a minor change to a csv or
Figure 15-5 shows a simplified diagram of a new system that touches many pieces of the existing system. Different tools might be needed to test the integrations.
Figure 15-5 System impacts
Testers who have worked with some of the other systems or understand what testing needs to happen on those systems can offer valuable insight into the impact of a new story. Often, stories will need to be delayed until a future release if the impact has not been explored. This is a good time to recall previous releases that didn’t end so well.
Third-Party Involvement
Working with vendor tools, partners, or other contractor teams on a big project complicates release planning. If anyone outside your team is responsible for some part of the project, that’s one piece that’s out of your control. If you need to coordinate with others, including possible new users of the system, it’s best to start early.
Lisa’s team has written several interfaces to allow users to upload data to their systems. In each case, they had to get the proposed file format out to the users early to make sure it would work for them. Other projects involved sending data to partners or vendors. These required extra planning to arrange testing with their test systems and getting their feedback on whether data was valid and correctly formatted.
If you’re using a third-party product as part of your solution, you might assume it has been tested, but that might be a poor assumption. You will need to budget extra time to test your application in conjunction with the vendor software. If there’s a problem in the other company’s software, it might take a long time to resolve. Lisa’s team uses third-party software for critical tasks such as document creation. If a theme includes modifying or creating new documents, they plan extra time to upgrade the software if needed, and extra time for testing in case fixes are needed. If possible, bring the third-party software into the project early, and start end-to-end testing. The more you can work with the interface, the better off you’ll be.
Other third-party software that we often forget about until it’s too late is our own testing environments. Sometimes a team will incorporate new code that takes advantages of new features in their chosen language. For example, if team members are using AJAX or JavaScript, they may need to upgrade the software development kit they’re using. This means that a team will have to upgrade its production runtime environment as well, so take that into consideration and test early.
Clients or partners might have concerns about a release that isn’t within your own team’s scope. Lisa’s team was once prevented at the very last minute from releasing a new feature because a partner didn’t have time to okay the change with their legal advisors. The programmers had to quickly devise a way to turn the functionality off without requiring extensive additional testing. Interestingly, partners who aren’t using agile development sometimes have trouble meeting their own deadlines. They might be unprepared when your team meets the deadline.
Janet’s Story
I worked on a project to implement a feature that required a new piece of hardware for scanning a new 2D bar code. The team decided to implement in stages because it was not known when the scanners would be available for full testing, but the customer wanted the code ready for when the scanners arrived.
The initial phase was programmer-intensive because there was a lot of research to be done. After they determined how they would implement the feature, the story was created to add it into the code. However, we knew we couldn’t thoroughly test it until the scanners were available. The code was ready to test, but instead of backing it all out, we only needed to worry about testing that the feature could be turned off for the release. The next release would require more testing, but only if the scanners were available. The testing of the story was kept in the product backlog so we would not forget to do it.
—Janet