Дизайн привычных вещей

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Norman, D. A. (1983). Design rules based on analyses of human error. Communications of the ACM, 4, 254–258.

Norman, D. A. (1986). Cognitive engineering // D. A. Norman & S. W. Draper (Eds.), User centered system design: New perspectives on human-computer interaction. Hillsdale, NJ: Erlbaum Associates.

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Norman, D. A., & Fisher, D. (1982). Why alphabetic keyboards are not easy to use: Keyboard layout doesn’t much matter. Human Factors, 24, 509–519.

Norman, D. A., & Lewis, C. (1986). Designing for error // D. A. Norman & S. W. Draper (Eds.), User centered system design: New perspectives on human-computer interaction. Hillsdale, NJ: Erlbaum Associates.

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Papanek, V., & Hennessey, J. (1977). How things don’t work. New York: Pantheon Books.

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Reason, J. Т., & Mycieslka, K. (1982). Absent minded? The psychology of mental lapses and everyday errors. Englewood Cliffs, NJ: Prentice-Hall.

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Scheiderman, B. (1987). Designing the user interface: Strategies for effective human-computer interaction. Reading, MA: Addison-Wesley.

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Smith, D. C, Irby, C, Kimball, R., Verplank, W., & Harslem, E. (1982). Designing the Star user interface. Byte, 7 (4), 242–282.

Sommer, R. (1983). Social design: Creating buildings with people in mind. Englewood Cliffs, NJ: Prentice-Hall.

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