4. www.hsbcamanah.com/1/2/investor-relations/strategy
5. Ibid.
Глава 4
1. http://ourworld.compuserve.com/homepages/stevecarper/uknews.htm
2. Butler Charles. Dow Coming’s extreme makeover//CRM Magazine, 2004, June; Werhane P., StockerJ. Dow Corning Corporation (A). Case Study UVA-E-0104, 1997; Werhane P., Cunningham B., Stocker J. Dow Corning Corporation (B). Case Study UVA-E-0148,1997; Werhane P., Cunningham B. Dow Corning Corporation (C). Case Study UVA-E-0149, 1997.
3. Kashani K. Xiameter; The past and future of a disruptive innovation. Case Study IMD-5-0702, 2006.
4. www.americanoats.com/benefits.html
5. Управление по контролю качества пищевых продуктов и лекарственных средств (FDA) в обязательном порядке сертифицирует лекарства и в некоторых случаях может признать особую пользу для здоровья натуральных продуктов, не подвергая последние длительной процедуре тестирования, обязательной для лекарств.
Глава 5
1. Бывший генеральный директор General Electric.
2. Ссылки на эту информацию, а также на сведения, содержащиеся на последующих страницах, см.: Strebel P., Govinder N. ABB Leadership (A-D) 1998–2002. Case Study IMD-3-1241 to 1244; ABB Governance (A-D) 2004, Case Study IMD-3-1471 to 1474.
Глава 6
1. Tuchman Barbara W. The March of Folly: From Troy to Vietnam. Knopf, 1984. P. 32.
2. Strebel P. Sequencing Change in the Pursuit of Better Performance. IMD Perspectives for Managers, 2006. P. 1–1; Strebel P. The Change Pact: Building commitment to ongoing change. Financial Times Pitman Publishing, 1998.
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