Mortuary Confidential: Undertakers Spill the Dirt

I think the kicker of my little relationship sightings was when a husband and wife died in a tragic car wreck. On the day of the funeral, sitting in the front pew opposite the children were the boyfriend and girlfriend of the couple! I found out when I was making the arrangements that “mom and dad couldn’t stand each other.” But I had no idea how complex their lives were. Apparently, the children knew about the affairs and each parent knew about the other’s partner and was okay with the situation as long as it wasn’t out in the open. Their marriage had slid into a marriage of convenience.

I’m not trying to say everyone is a philandering jerk. I just want to remind everyone to think about how you want to be remembered. Once you’re dead, there is no covering the little lies and secrets, and the truth has a nasty habit of finding its way into a funeral.

CHAPTER 39 The World Record Holder

Contributed by a volunteer in the Big Brother Program

I definitely hold the world record for having done the most embarrassing things (that’s right, things, plural) at work. I’m not talking about running out of gas on the freeway, splitting your pants and having nothing to change into, or falling asleep during an important meeting. All those things are embarrassing to a certain degree, but I’m talking about hitting the point where you want to crawl deep into a very dark hole and die. The type of embarrassment where you get heart palpitations and your mind goes blank and you can only focus on crawling into that hole. I’m sure everyone reading this has had moments of embarrassment, but see if they compare to a couple of my more glorious moments as the world’s most embarrassing funeral director.

I’ll preface the first incident by saying I spilled an entire cup of coffee down the widow’s dress the night of the wake. But that’s minor and can be solved with profuse apologies and a dry cleaner. If that were the worst thing that happened to me, I’d thank my lucky stars, but the incident happened while I was leading the funeral procession. The decedent was a pillar of the community, loved by all, and hated by none. He had quite a turnout for his send-off and there were at least fifty cars processing to the burial. The cemetery is in the next town over—a place I have been to many times during my career—but I was unaware there was road construction going on that day. The road I was planning on taking was blocked and I was forced to detour around it. I got hopelessly lost and led the entire procession down a dead end street.

You can imagine how I felt when I came to the barrier and had to do a three-point turn in the hearse, wait for the limo to do a five-point turn, and then wait for everyone else to turn their cars around and get back on their way. I finally found the cemetery by the grace of God, and let me tell you, I felt a lot of pairs of eyes on me that day!

It wasn’t too long after the dead-end-street incident (as my colleagues like to call it) that I decided to go for another Hallmark embarrassing moment. We were a little busy on a particular day and I made funeral arrangements with two families. I am generally very careful about making copious notes and keeping everything separate, but when I went to order the casket engraving for the first family, I put down the first name of the wrong man. I didn’t realize it when I faxed the order in. I didn’t realize it when I checked the proof. I even didn’t realize it when the casket arrived and I put the man in it. In my mind I had correctly matched their first and last names.

We had had the wake in the funeral home; celebrated the Mass of Christian Burial, and what I had done didn’t dawn on me until I invited the widow up to the casket at the cemetery. “Do you like the engraving?” I asked, hand on her back.

“That’s not my husband’s name!” she wailed.

I felt about six inches big that day. I postponed the burial, and ordered a new casket lid. But those two incidents can’t even hold a candle to the one incident that won me the title of having the “Most Embarrassing Moment in the World.” It went something like this:

I get a death call. “Mom” has passed.

I tell them I’ll be right over.

Of course, I stepped in dog poop in the front yard and didn’t notice until I managed to track it all over the house. It was a mess. Of course, it was a white carpet. Did I cut my losses and let another funeral director handle the call? No! I pressed on.