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Глава 8

1. Anthony, Scott D. 2016. «What Do You Really Mean by Business "Transformation"?». Harvard Business Review. hbr.org/2016/02/what-do-you-really-mean-by-business-transformation. Русский перевод: Энтони, Скотт. 2016. «Что подразумевается под термином "трансформация"». Harvard Business Review Россия. hbr-russia.ru/innovatsii/upravlenie-innovatsiyami/p17465.

2. Acreto Staff 2019. «Infographic: Enterprise vs. IoT». Acreto.com. Jersey City, NJ: Acreto.

3. Aguirre Mayorga, Santiago H. 2016. «Minería de Procesos: Fundamentos Y Metodología De Aplicación, Spanish Edition». Bogotá: Pontificia Universidad Javeriana.