100 ключевых моделей и концепций управления

Osterwalder, A. (2004) The Business Model Ontology: A Proposition in a Design Science Approach, University of Lausanne, Ecole des Hautes Etudes Commerciales (HEC).

Osterwalder, A., Pigneur, Y. (2010) Business Model Generation — A Handbook for Visionaries, Game Changers, and Challengers, Hoboken, John Wiley.

Paauwe, J. (2004) HRM and Performance: Achieving Long-Term Viability, Oxford, Oxford University Press.

Paharia, R. (2013) Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, New York, McGraw-Hill.

Paine, K. D. (2011) Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships, Hoboken, John Wiley.

Pascale. R., Athos, A. (1981) The Art of Japanese Management, London, Penguin.

Pashler, H., McDaniel, M., Rohrer, D., Bjork, R. (2009) ‘Learning Styles — Concepts and Evidence’, Psychological Science in the Public Interest, 9:3, pp. 105–119.

Pauli, G. (2010) Blue Economy — 10 Years, 100 Innovations, 100 Million Jobs, Taos, Paradigm Publications.

Payne, A., Frow, P. (2013) Strategic Customer Management: Integrating Relationship Marketing and CRM, Cambridge, Cambridge University Press.

Percy, L. (2011) Strategic Integrated Marketing Communications, Oxford, Elsevier.

Person, R. (2013) Balanced Scorecards and Operational Dashboards with Microsoft Excel, 2nd edition, Indianapolis, John Wiley.

Peters, T. J., Waterman, R. H. (2004) In Search of Excellence: Lessons from America’s Best-Run Companies, New York, Harper Business Essentials.

Petty, R. E., Cacioppo, J. T. (1986) Communication and Persuasion: Central and Peripheral Routes to Attitude Change, New York, Springer Verlag.

Pink, D. H. (2010) Drive: The Surprising Truth about what Motivates Us, New York, Riverhead Books.

Porter, M. E. (1979) ‘How Competitive Forces Shape Strategy’, Harvard Business Review, pp. 137–145.

Porter, M. E. (1980) Competitive Strategy: Techniques for Analyzing Industries and Competitors, New York, The Free Press.

Porter, M. E. (1985) Competitive Advantage: Creating and Sustaining Superior Performance, New York, The Free Press.

Porter, M. E. (1990) ‘How Competitive Forces Shape Strategy’, Harvard Business Review, March — April, pp. 73–91.

Porter, M. E. (1996) ‘What is Strategy?’ Harvard Business Review, Nov/Dec, pp. 61–78.

Porter, M. E. (2008) ‘The Five Competitive Forces That Shape Strategy’, Harvard Business Review, January, pp. 79–93.

Porter, M. E., Kramer, M. R. (2011) ‘Creating Shared Value’, Harvard Business Review, Jan/Feb, 89(1/2), pp. 62–77.

Prahalad, C. K. (2004) The Fortune at the Bottom of the Pyramid: Eradicating Poverty through Profits, Philadelphia, Wharton School Publishing.

Prahalad, C. K., Hart, S. L. (2002) ‘The Fortune at the Bottom of the Pyramid’, Strategy + Business, 26: 2–14.

Prahalad, C. K., Ramaswamy, V. (2003) ‘Co-opting Customer Competence’, Harvard Business Review, January — February 2000: pp. 100–109.

Prahalad, C. K., Ramaswamy, V. (2004) The Future of Competition, Boston, Harvard Business School Press.

Prell, C. (2011) Social Network Analysis: History, Theory and Methodology, London, Sage.

Pryce-Jones, J. (2010) Happiness at Work: Maximizing Your Psychological Capital for Success, Chichester, John Wiley.

Pyzdek, T., Keller, P. (2013) The Handbook for Quality Management, 2nd ed.: A Complete Guide to Operational Excellence, New York, McGraw-Hill.