Я Вам пишу... Деловые и личные письма по-английски и по-русски

Dear Sir,

I am writing to you concerning your advertisement in yesteday’s «Moscow News» that you are looking for a furnished appartment in Moscow to rent during fall 2004. I think I have what might suit you. The appartment is 4 minutes (walking distance) from the subway station in the centre of Moscow. It is fully furnitured, including wash machine, dryer, dishwasher, refrigerator and freezer, with 4 bedrooms, living room and dinning room, separate bathroom and modern sanitation. The cost is $400 per week.

If you are interested, perhaps you would get in touch with me as soon as possible. I shall of course be pleased to give you any futher details about the appartment you may require.

Yours faithfully,

Пример 21. Жалоба по поводу покупки некачественного велосипеда.

Dear Mr Schach

I’m writing to you to complain about the bicycle (Ragazzi, Modell: Off-Road MTB 26’’, 18-G. Shimano SIS/TY22, DM 198, etc) I bought in REAL in October, 2004.

The month after the purchase data I should bring this bicycle back to repair the gears system. Two months later we faced with a problem with the right pedal. Now poor bicycle left its left pedal. I would like to point out that my 10 years old son with a standard body parameters used this bicycle and not very regularly.

I do appreciate service people from REAL who cared about and repaired this damn bicycle, but I’m asking you: «Did I buy a scrap metal?». Do you have any quality control in your company? Why should I suffer from all this problems, bringing and picking it up three times with a public transport, clean my dress after each logistic operation? If it was a very special edition for a low price, it should be mentioned in advance don’t mislead customers. I am totally convinced that each company is responsible for the quality of goods offered. But my purchase is a shame for REAL and a big problem for me.

Therefore, I’m asking for money back. This bicycle now is in REAL to be repaired and I don’t want to get it back.

I’d prefer to thank you for your attention, than to complain to the proper organization about this case.

Hope to hearing from you soon,

Arina Rodionova

Пример 22. Жалоба в издательство, навязавшее ненужную подписку.