Эпидемия выгорания. Как спасти себя и других от хронического стресса, бессонницы и потери мотивации

28. Annamarie Mann, Why We Need Best Friends at Work, Gallup, January 15, 2018, https://www.gallup.com/workplace/236213/why-need-best-friends-work.aspx.

29. Ruma Betheja, Here’s How You Can Hire Curious Talent, People Matters, October 3, 2019, https://www.peoplemattersglobal.com/article/talent-acquisition/heres-how-you-can-hire-curious-talent-23321.

30. Alison Horstmeyer, Using Curiosity to Enhance Meaningfulness of Work, Graziadio Business Review 22, no. 2. August 8, 2019, https://gbr.pepper dine.edu/2019/08/using-curiosity-to-enhance-meaningfulness-of-work/.

Глава 6

1. Center for Army Leadership, The U.S. Army Leadership Field Manual: Battle-Tested Wisdom for Leaders in Any Organization. New York: McGraw-Hill, 2004.

2. Maureen Dowd, Lady of the Rings: Jacinda Rules, New York Times, September 8, 2018, https://www.nytimes.com/2018/09/08/opinion/sunday/jacinda-ardern-new-zealand-prime-minister.html.

3. Jennifer Moss, Making Your Workplace Safe for Grief, hbr.org, June 6, 2017, https://hbr.org/2017/06/making-your-workplace-safe-for-grief.

4. Ms. Yasmine Motarjemi v. Société des Produits Nestlé SA (formerly Nestec SA), https://assets.gov.ie/88067/21cee589-2411-4197-a280-7a9b6ef7f5dd.pdf.

5. Benjamin J. McMichael, The Failure of ‘Sorry’: An Empirical Evaluation of Apology Laws, Health Care, and Medical Malpractice, Lewis and Clark Law Review 22, no. 4. March 1, 2019: 1199–1281.

6. Nicole Saitta and Samuel D. Hodge Jr., Efficacy of a Physician’s Words of Empathy: An Overview of State Apology Laws, Journal of the American Osteo– pathic Association 112, 2012: 302–306.

7. Там же.

8. Anne Pietrangelo, The Effects of Stress on Your Body, Healthline, March 29, 2020, https://www.healthline.com/health/stress/effects-on-body#4.

9. Amy Edmondson, Psychological Safety, Trust, and Learning in Organizations: A Group-Level Lens, ResearchGate, October, 2011, https://www.researchgate.net/publication/268328210_Psychological_Safety_Trust_and _Learning_in_Organizations_A_Group-level_Lens.

10. Amy Edmondson, Creating Psychological Safety in the Workplace, HBR Podcast, January 22, 2019, https://hbr.org/podcast/2019/01/creating-psychological-safety-in-the-workplace.

11. Albert Bandura, Toward a Psychology of Human Agency, Perspectives on Psychological Science 1, no. 2. 2006: 164–180.

12. Там же.

13. Todd B. Kashdan and Jonathan Rottenberg, Psychological Flexibility as a Fundamental Aspect of Health, Clinical Psychology Review 30, no. 7, 2010: 865–878.

14. Danielle Jessica Lamb, Examining Psychological Flexibility at the Individual, Team, and Leadership Levels in Crisis Resolution Teams, PhD thesis, University College London, 2018, https://discovery.ucl.ac.uk/id/eprint/10043365/1/DL%20PhD%20thesis%20-%20final%20version.pdf.

15. Brian Thompson, Experiential Avoidance and Its Relevance to PDST, Portland Psychotherapy, n.d., https://portlandpsychotherapytraining.com/2012/09/22/experiential-avoidance-and-its-relevance-to-ptsd/.

16. Walter Swap et al., Using Mentoring and Storytelling to Transfer Knowledge in the Workplace, Journal of Management Information Systems 18, no. 1, 2001: 95–114.

17. Karl E. Weick and Larry D. Browning, Argument and Narration in Organizational Communication, Journal of Management 12, no. 2. 1986: 243–259.

18. Tommi Auvinen, Iiris Aaltio, and Kirsimarja Blomqvist, Constructing Leadership by Storytelling – the Meaning of Trust and Narratives, Leadership and Organization Development Journal 34, no. 6, August 23, 2013: 496–514.

Глава 7

1. Jan-Emmanuel De Neve and George Ward, Happiness at Work, World Happiness Report, 2017, https://s3.amazonaws.com/happiness-report/2017/HR17-Ch6_wAppendix.pdf.

2. Jan-Emmanuel De Neve, Equation for Happiness, Global HR Forum, 2019, https://www.youtube.com/watch?v=bZKLvIBJtFc&.

3. Anthony Heyes and Soodeh Saberian, Temperature and Decisions: Evidence from 207,000 Court Cases, American Economic Journal: Applied Economics 11, no. 2. 2019: 238–265.

4. David Hirshleifer and Tyler Shumway, Good Day Sunshine: Stock Returns and the Weather, Journal of Finance 58, no. 3. 2003: 1009–1032; Alex Edmans et al., Sports Sentiment and Stock Returns, Journal of Finance 62, no. 4. 2007: 1967–1998.

5. Charles R. Snyder, Hope Theory: Rainbows in the Mind, Psychological Inquiry 13, no. 4. 2002: 249–275.

6. William H. McRaven, Commencement Address, University of Texas at Austin, May 19, 2014, https://www.youtube.com/watch?v=pxBQLFLei70.