Искусство замечать. Секреты наблюдательности истинных лидеров

8. Suzanne Goldberg, “If He Was Working for Me I’d Sack Him’: Obama Turns Up Heat on BP Boss,” Guardian, June 8, 2010, http://www.guardian.co.uk/business/2010/jun/08/bp-deepwater-horizon-obama.

9. Данный анализ не является политическим комментарием, это анализ неспособности фонда думать на шаг вперед в данной ситуации.

10. Pam Belluck, Jennifer Preston, and Gardiner Harris, “Cancer Group Backs Down on Cutting Off Planned Parenthood,” New York Times, February 3, 2012.

11. Editorial, “A Painful Betrayal,” New York Times, February 2, 2012.

12. George Akerlof, “The Market for Lemons: Qualitative Uncertainty and the Market Mechanism,” Quarterly Journal of Economics 89 (1970): 488–500.

13. George A. Akerlof, “Writing the ‘The Market for “Lemons”’: A Personal and Interpretive Essay,” Nobelprize.org, November 14, 2003, http://www.nobelprize.org/nobel prizes/economics/laureates/2001/akerlof-article.html.

14. Max H. Bazerman and William F. Samuelson, “I Won the Auction but Don’t Want the Prize,” Journal of Conflict Resolution 27, no. 4 (1983): 618–634.

15. Bazerman and Samuelson, “I Won the Auction but Don’t Want the Prize.”

16. Eyal Ert, Stephanie Creary, and Max H. Bazerman, “Cynicism in Negotiation: When Communication Increases Buyers’ Skepticism,”2013. Harvard Business School, working paper.

Глава 10. Такое незаметное косвенное воздействие

1. Хотя все данные о магазинах Walmart, которые я использую, доступны в открытых источниках, следует отметить, что я был свидетелем-экспертом в деле Melvin v. Walmart, Inc.

2. Показания Марты Ландерс (Martha Landers), бывшего члена команды контроля качества Blitz и исполнительного ассистента генерального директора Blitz в 2012 году, в деле Карен Гено-Корнеги лично и от имени всех выгодоприобретателей от неправомерной гибели Мэтью Дилана Корнеги Плейнтиффа против Blitz U. S.A., Inc., Walmart, Inc. и Discovery Plastics, LLC.

3. Показания покупателя Walmart Родерика Стэкли (Roderick Stakley) в 2012 году в деле Карен Гено-Корнеги лично и от имени всех выгодоприобретателей от неправомерной гибели Мэтью Дилана Корнеги Плейнтиффа против Blitz U. S.A., Inc., Walmart, Inc. и Discovery Plastics, LLC.

4. Marla Felcher, “Protect Our Children… from Their Toys? Warning: Buy Toys at Your Own Risk,” Walmart Watch, http://walmartwatch.com/wp-content/blogs.dir/2/files/pdf/danger_for_sale.pdf, 7.

5. Renee Dudley and Arun Devnath, “Walmart Nixed Paying Bangladesh Suppliers to Fight Fire,” City Wire, December 5, 2012, http://thecitywire.com/node/25425.

6. Andrew Pollack, “Questcor Finds Profits, at $28,000 a Vial,” New York Times, December 29, 2012, http://www.nytimes.com/2012/12/30/business/questcor-finds-profit-for-acthar-drug-at-28000-a-vial.html?pagewanted=all&r=0.

7. Alex Berenson, “A Cancer Drug’s Big Price Rise Is Cause for Concern,”New York Times, March 12, 2006, http://www.nytimes.com/2006/03/12/business/12price.html?pagewanted= print&r=0.

8. Neeru Paharia, Karim S. Kassam, Joshua D. Greene, and Max H. Bazerman, “Dirty Work, Clean Hands: The Moral Psychology of Indirect Agency,” Organizational Behavior and Human Decision Processes 109 (2009): 134–141.

9. См. Bazerman and Moore, Judgment in Managerial Decision Making.

10. David Segal, “Selling It with Extras, or Not at All,” New York Times, September 8, 2012, http://www.nytimes.com/2012/09/09/your-money/sales-incentives-at-staples-draw-complaints-the-haggler.html?pagewanted=all.

11. “Staples Complaint: Staples Refusing to Sell to Customers WhoWon’t Buy Their Service Plan!” My3cents.com, March 9, 2009, http://www.my3cents.com/showReview.cgi?id=50762.

12. Bazerman and Tenbrunsel, Blind Spots.

13. Denise Gellene, “Sears Drops Car Repair Incentives: Retailing. The Company Says ‘Mistakes Have Been Made’ in Its Aggressive Commission Program. But Some Sales Quotas Will Remain in Place,”Los Angeles Times, June 23, 1992, http://articles.latimes.com/1992–06–23/business/fi-900_1_sales-quotas.

14. Carolyn Chen, “Asians Too Smart for Their Own Good?” New York Times, December 29, 2012, http://www.nytimes.com/2012/12/20/opinion/asians-too-smart-for-their-own-good.html.

15. Thomas J. Espenshade and Alexandria Walton Radford, No Longer Separate, Not Yet Equal: Race and Class in Elite College Admission and Campus Life (Princeton, NJ: Princeton University Press, 2009).

16. “Fears of an Asian Quota in the Ivy League,” New York Times, December 19, 2012, http://www.nytimes.com/roomfordebate/2012/12/19/fears-of-an-asian-quota-in-the-ivy-league.

17. John C. Brittain and Richard D. Kahlenberg, “When Wealth Trumps Merit,” New York Times, May 13, 2013, http://www.nytimes.com/roomfordebate/2012/12/19/fears-of-an-asian-quota-in-the-ivy-league/legacy-admissions-favor-wealth-over-merit.

Глава 11. Дело лидеров – не допустить предсказуемые неожиданности

1. Eric Berger, “Keeping Its Head above Water,” Houston Chronicle, December 1, 2001, http://www.chron.com/news/nation-world/article/New-Orleans-faces-doomsday-in-hurricane-scenario-2017771.php.