Ты не слушаешь. Что мы упускаем, разучившись слушать, и как это исправить

62 …исследователями из колледжа Уильямс… – Kenneth Savitsky, Boaz Keysar, Nicholas Epley, Travis Carter, and Ashley Swanson, “The Closeness– Communication Bias: Increased Egocentrism Among Friends Versus Strangers,” Journal of Experimental Social Psychology 47, no. 1 (2011): 269–273, https://doi.org/10.1016/j.jesp.2010.09.005.

63 Французский писатель Андре Моруа – André Maurois, Memoirs 1885– 1967 (London: Bodley Head, 1970), 218.

64 Ученый известен тем, что ввел термин «число Данбара»… – R. I. M. Dunbar, “Neocortex Size as a Constraint on Group Size in Primates,” Journal of Human Evolution 22, no. 6 (1992): 469–493, https://doi.org/10.1016/0047-2484(92)90081-J.

65 …иерархические «уровни дружбы» – Kate Murphy, “Do Your Friends Actually Like You?,” New York Times, August 6, 2016, https://www.nytimes.com/2016/08/07/opinion/sunday/do-your– friends-actually-like-you.html.

66 В доскональном исследовании – Mario Luis Small, Someone to Talk To (New York: Oxford University Press, 2017).

67 …предвзятость подтверждения — Raymond Nickerson, “Confirmation Bias: A Ubiquitous Phenomenon in Many Guises,” Review of General Psychology 2, no. 2 (1998): 175– 220, https://doi.org/10.1037/1089–2680.2.2.175.

68 …предвзятость ожиданий — María Ruz, Anna Moser, and Kristin Webster, “Social Expectations Bias Decision–Making in Uncertain Inter–Personal Situations,” PLOS One 6, no. 2 (2011): e15762, https://doi.org/10.1371/journal. pone. 0015762; Elisha Y. Babad, “Expectancy Bias in Scoring as a Function of Ability and Ethnic Labels,” Psychological Reports 46, no. 2 (1980): 625–626, https://doi.org/10.2466/pr0. 1980. 46.2.625.

69 …могут быть широкими стереотипами – Perry Hinton, “Implicit Stereotypes and the Predictive Brain: Cognition and Culture in ‘Biased’ Person Perception,” Palgrave Communications 3, no. 17086 (2017), https://doi.org/10.1057/palcomms.2017.86.

70 …все мы имеем те или иные предубеждения – David Hamilton and Tina Trolier, “Stereotypes and Stereotyping: An Overview of the Cognitive Approach,” in Prejudice, Discrimination, and Racism, ed. J. F. Dovidio and S. L. Gaertner (San Diego: Academic Press, 1986), 127–163.

71 …к теории социальных сигналов – Brian L. Connelly, S. Trevis Certo, and R. Duane Ireland, “Signaling Theory: A Review and Assessment,” Journal of Management 37, no. 1 (2010): 39– 67, https://doi.org/10.1177/0149206310388419; Lee Cronk, “The Application of Animal Signaling Theory to Human Phenomena: Some Thoughts and Clarifications,” Social Science Information 44, no. 4 (December 1, 2005): 603–620, https://doi.org/10.1177/0539018405058203.

72 …теории социальной идентичности – Jonah Berger and Chip Heath, “Who Drives Divergence? Identity Signaling, Outgroup Dissimilarity, and the Abandonment of Cultural Tastes,” Journal of Personality and Social Psychology 95, no. 3 (2008): 593– 607, http://dx.doi.org/10.1037/0022–3514.95.3.593; Naomi Ellemers and S. Alexander Haslam, “Social Identity Theory,” in Handbook of Theories of Social Psychology, vol. 2, ed. Paul Van Lange, Arie Kruglanski, and Tory Higgins (Thousand Oaks, CA: Sage, 2012), 379–398; Henri Tajfel, “Social Identity and Intergroup Behaviour,” Social Science Information 13, no. 2 (1974): 65– 93, https://doi.org/10. 1177/053901847401300204.

73 …качество одежды – Rob Nelissen and Marijn Meijers, “Social Benefits of Luxury Brands as Costly Signals of Wealth and Status,” Evolution and Human Behavior 32, no. 5 (2011): 343–355.

74 …со временем начали терять приверженцев – Allen Downey, “The U.S. Is Retreating from Religion,” Observations (blog), Scientific American, October 20, 2017, https://blogs. scientificamerican. com/observations/the–u–s–is–retreating–from–religion.

75 …как нельзя лучше подходят для этого – Danah Boyd and Nicole Ellison, “Social Network Sites: Definition, History, and Scholarship,” Journal of Computer– Mediated Communication 13, no. 1 (2007): 210–230, https://doi.org/10.1111/j. 1083– 6101. 2007. 00393.x.